Deltona Auto Repair

(386) 516-0800
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:00 AM - 4:00 PM
1

Went in for a simple oil change and came back to my driver window being stuck down in my door. The window did have prior issues, but never has it fell past the point to where it couldn’t easily be pulled up. While asking the attendant in the office why this had happened, he said that mechanics always roll the windows down and it’s my fault for not warning them the window was messed up. Now I have to fix the window which never should have been touched, the work that needed to be done was under my car. Will never return to this shop.

4.5

The employees were great with helping us get things figured out with our vehicle. We were stuck in Florida from Colorado. Vanessa was extremely empathetic and helped us with all our our questions. Vanessa and the staff were all great! Highly recommend

1

*ABSOLUTE CROOKS AND THIEVES - STAY AWAY * This was without a doubt the worst and most dishonest experience I have ever had with a repair shop. I was charged $130 to 'diagnose' my vehicle even though I already came in with the engine codes in hand with what looked to be a problem with an ignition coil. I was told that all 6 of my ignition coils were 'burned' and the cost would be $1900 for parts plus labor. I received other estimates for $800, $1200, and $1300 from 3 other repair shops that I decided to call since something just didnt't seem right to me with the whole situation I was in. This already indicated to me that I was being massively ripped off but this was not even the worst part! READ ON I ended having my car fixed by a real and honest repair shop. They laughed when I told them that I was being told that all 6 of my ignition coils needed to be replaced. If that was the case the car wouldn't even turn on or run they told me, which it did! This honest repair shop diagnosed my car FOR FREE, and determined that only coil #6 needed to be replaced. I PAID $190 FOR THE NEW COIL PART PLUS LABOR. That is literally 10x less than what 'Honest" Auto wanted from me, and for a problem that did not exist! (1 coil was damaged, NOT all 6) This shop is full of complete crooks and thieves who lied to me and stole my money. They lied and cheated me on multiple levels. Not only did they lie about what was wrong with the car, they added insult to injury by then charging an exhorbitant amount of $1900 to have it fixed! If my gut and instincts were not intact, I would have been down $1900 for a non-existent problem. Stay away from these lying, dishonest thieves. I have no doubt that if they did this to me, they must be doing this to other people as well.

5

Called for a pol change and got an appointment time for only 20 minutes later. Got there at 330pm and left by 410pm. Very satisfied with all of our visits. We bring both our vehicles there. As do our children. Would not go anywhere else. Vanessa always takes care of us and is always very professional and honest.

1

They should be called DisHonest One. Everything they did was a cover up instead of just taking ownership of a mistake and offering to fix it. 4 trips back to them and all I got was the run around. Horrible customer service. I would not recommend them.

5

I think Honest 1 Auto Care is terrific. I've visited them 3 times now and each time they listened to my requests, inspected my car completely, gave me a detailed written estimate that was reasonably priced, but what was really amazing was that they only listed items that they noticed, that I already knew needed maintenance or attention, but I had NOT told them what they were. They didn't add anything I didn't need. That's honesty if you ask me. I was very satisfied with the finished work. My car sounds and rides great again, and I haven't had to take it back to my Ford dealer since I started coming here. Plus, customer service is excellent with friendly, patient people, along with comfortable, clean waiting areas with amenities.

5

I came in with no appointment at 7am and Vanessa got me in and out, in a shorter time that I was told. I love this place. It's very warm and inviting. And no trying to sell you. She did great with all the customers.

5

Knowledgeable staff quick service.

5

Love this place. Had to keep my car there while I was sick. Vanessa was quick to handle my concerns

2

**Review Update** After going to this place several times over, I see a pattern of 1) They always try to upsell me something and 2) The Groupon I ordered is only good for exactly 1 year. So if you don't get your oil changes done exactly on time, you lose out on 1 oil change at the end. I didn't need an oil change just yet but my 3 months had been up. I waited until my odometer got to the suggested mileage for Oil change and now I lose out on 1 of my Oil changes due to a few weeks of difference. So the "Catch" on this one is that you must do your oil changes exactly every 3 months or you miss out on the last oil change and your value goes from $13.75 and Oil change to $18.33 per oil change which means you aren't really saving any money. While this may be an ok shop for Auto Repair the groupon is just another gimmick that you must follow exacting guidelines or you lose out. I'm heading back to the driveway to change my own oil. My son and I will have more fun that sitting in the lobby. Blessings! **Initial Review** Overall experience was great!!! With Groupon this was a great deal as well. At only $13.75 an oil change how can you go wrong?? Staff was friendly. Only took about 30 mins. Overall satisfied!!! And cheaper than doing it in my driveway.

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