Call Now
*You will need to enter your Google account login to leave a review here
Thank you for the five-star rating, John! We're thrilled to hear that you had a great experience at Honest-1 Deltona. If you have any questions or need further assistance, feel free to reach out to us at (386) 516-0800 or [email protected]. We look forward to serving you again soon!-Honest-1 Team
Excellent service & friendly people. Thank you!
Carolyn, thank you so much for the kind words! We’re glad you had an excellent experience with our team. We truly appreciate your business and your trust in us. We look forward to seeing you again!
I have been coming here for years and have always had a great experience for oil changes, new tires, etc. Unfortunately,, the team has really dropped the ball on major services needed for both vehicles And I will not return for major service when the vehicles need anything outside of oil changes. If you are looking for a place that can do oil changes and tires, I recommend them, but only if you are willing to drop it off and return when it is ready. If you decide to sit and wait for your vehicle for an oil change, you will be waiting for several hours. This location has changed management and office personnel this year and this change has had a negative impact on the location. The only advisor that has remained the same is the lady and she is awesome to deal with.
Sherrianne, thank you for being a loyal customer over the years and for taking the time to share such detailed feedback. We’re genuinely sorry that your recent experiences with major repairs did not meet the standard you’ve come to expect from us. We especially appreciate you recognizing our team member who has continued to provide great service. We’ll make sure she sees your kind words. Your comments about major services, wait times, and the changes in management and office personnel are important to us. We never want a customer who has trusted us for years to feel that our service has gone backward. We’re taking your feedback seriously and will be reviewing where we fell short. Please reach out directly to our manager, Michael. We would really appreciate the opportunity to speak with you, address your concerns, and try to earn your business and trust back.
Thank you for choosing us! We appreciate your business and the opportunity to take care of your vehicle.
This is the second time I’ve been to this shop. Oil change took over 2 hours. The most recent time I arrived for my appointment EARLY, as someone getting an oil change with same appointment time (9am) checks in 15 minutes after me. I noticed her vehicle is finished and she is cashing out, while my vehicle is just getting pulled back at 10am. Guy at front tried continue to tell me another 10 mins, now another 10 minutes. Although he was very nice gentleman at front desk. I then explained how someone with the same appointment time, same service was gone an hour before me when I was here before them. He stated that was not his doing and he was unaware. Not to mention, oil change and air filter cost 170$ with oil change costing 105$ when I’ve taken my car to multiple other shops with a cost of 90$. Not only do they over charge but it’s not worth your time and frustration.
Alyssa, thank you for sharing your experience. We’re sorry for the frustration and especially for the amount of time you spent waiting after arriving early for your appointment. We understand why seeing another customer with the same appointment time leave before you would be frustrating. While our team member at the front was doing his best to communicate with you, we clearly did not manage your appointment and expectations the way we should have. Your time is valuable, and an oil change should not turn into a two-hour experience. We also understand your concerns about pricing. We work hard to keep our pricing competitive while using quality parts, equipment, and services, but we recognize that value is about more than price. It also includes the customer's time and overall experience. We’d appreciate the opportunity to make this right. Please reach out to our manager, Michael. We would love the opportunity to discuss your experience, address your concerns, and try to earn your business back.
Great service and communication. Transparent pricing.
Thank you, Pablo! We really appreciate you taking the time to share your experience. We believe great auto repair starts with clear communication, transparent pricing, and no surprises. We’re glad our team delivered all three. We appreciate your trust and look forward to taking care of you again!
Very friendly and knowledgeable
Thank you, James! We really appreciate the kind words. Our team works hard to provide both knowledgeable service and a friendly experience, so it’s great to hear that came through during your visit. Thanks for choosing Honest-1 Auto Care and for taking the time to leave us a review!
(Translated by Google) We had the best experience; Feliz attended to us from the beginning with great courtesy and knowledge. (Original) Tuvimos la mejor experiencia, Feliz nos atendió desde un principio con mucha cortesía y conocimiento.
Thank you so much for sharing your experience! We’re thrilled to hear that Feliz took great care of you from the very beginning. Courtesy, knowledge, and making sure our customers feel comfortable and informed are all important parts of the experience we strive to provide. We’ll be sure to share your kind words with Feliz. Thank you for choosing Honest-1 Auto Care! Español: ¡Muchas gracias por compartir su experiencia! Nos alegra mucho saber que Feliz lo atendió tan bien desde el principio. La cortesía, el conocimiento y asegurarnos de que nuestros clientes se sientan cómodos y bien informados son partes muy importantes de la experiencia que nos esforzamos por brindar. Nos aseguraremos de compartir sus amables palabras con Feliz. ¡Gracias por elegir Honest-1 Auto Care! 😊🔧
Car broke down (Alternator) in the middle of the night. Honest 1 took care of the next morning and had me back on the road ON A SATURDAY!!!
Thank you, Derek! We know a breakdown in the middle of the night is never convenient, but we’re glad we could get your alternator taken care of and get you back on the road the very next morning. And yes, even on a Saturday! We appreciate you trusting Honest-1 Auto Care and taking the time to share your experience. We’re always here when you need us!
To the point and helpful. Compared around and they were pretty similar to other places but nice lobby and quick good work
Thanks, John! We really appreciate you taking the time to compare your options and choosing us. We’re glad we could make the experience simple, provide quality work, and get you taken care of quickly. And we’re happy the lobby passed inspection too! Thanks again for trusting Honest-1 Auto Care and for the great review!