This location is horrible to work with. I showed up 12 mins late to my oil change appt. I scheduled it online for 8:30 am they said I was suppose to be there at 8. I showed them my confirmation email and they said they could change it in an hour and a half at the earliest. I’ve called in before explaining I need an oil change appt via my groupon and they said it takes two to three weeks to make an appt. Then I’ll call back a day later and don’t tell them I have a Groupon and they get my in right away. SE Stark location is Great! DONT GO TO THIS FRANCHISE.