Deltona Auto Repair

(386) 516-5494
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:00 AM - 4:00 PM

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1

I took my car last week to get a full diagnosis, I spent $115 only for that…They gave me an extensive report letting me know what I needed to fix,which in the report it was 9 issues. I asked to Alberto and Andrew which are the front desk guys,out of the 9 issues what do I need to fix in priority order to have the car running base on your report? they told me, if I fixed 3 issues in specific out of the 9 issues my car would be drivable and I can fix the others later on. At no point did they say anything about any engine replacement need it.Since they gave me this information and said it would cost me $2,200.00 after this i called them again to confirm that information about the 3 issues to get the car drivable again base on there advise and first report,I went ahead with the decision to get the car up and running again!. I read the report and told them to go ahead and fix the car. I picked up the car on Saturday and by Sunday it was having the same issues there were suppose to be fixed for the $2,200,I took the car back first thing Tuesday morning and they looked at it, now they said I need a full new engine or rebuild the engine and that would be an additional $6k So, they basically gave me a wrong diagnostic, I spent $2200 to only have my car in the same if not worse condition then when I brought in,…how is it that I am out of pocket $2200 and still without a car when I was told that was whats needed to be fixed by their experts technicians. How is it possible for your organization give a client a detailed report and get the issues of the car wrong and the client is the one who looses in every matter,looks like the HONEST 1 is too much name for this thieves shop, when in reality they steal their clients' money for something that they did not know how to fix and they do not have the ability or the HONESTY to accept their mistake and return the money for what they did not have the ability to fix and they hide behind stupid explanations and no sense on the matter. I wonder if it had been their mother, the procedure would have been the same?... I don't think so.

Miguel Angel, we're truly sorry for your disappointment. We take customer satisfaction seriously, so your feedback concerns us. We'd like to gather more details on your experience. We want to work towards a resolution, so please contact us at (386) 516-0800 or [email protected]. Thank you for bringing this to our attention. -Honest-1 Team

- Honest-1 Auto Care Deltona
5

AJ was very communicative and professional as well was Alex. They replaced my master cylinder and took care of leaks that they found. And they did it quickly. Satisfied 100%.

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that AJ & Alex receive the recognition they deserve. Thank you again, Robbie, have a great day! All the Best ~ Deltona H1 Team

- Honest-1 Auto Care Deltona
5

Brought my truck in to have new wheels installed, and staff were professional, courteous and efficient. Was in and out in a decent time. The price was affordable. I definitely will use them again for my auto needs. Thank You

Thanks Darrell for sharing your 5 star rating with us and the community. If there's anything we can do to improve our services, please let us know. All The Best ~ H1 Team

- Honest-1 Auto Care Deltona
5

Brought my Infiniti there after it broke down, they were able to get the vehicle running by next day, some people may say the place is pricey, as a business owner myself I know you pay for quality, they are worth every dime from Customer service, speed & quality, remember, thank you guys

We always enjoy hearing what our customers have to say, Nicholas! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! All The Best ~ H1 Team

- Honest-1 Auto Care Deltona
5

This location has been amazing for all appointments on both of my vehicles. The entire team is friendly and helpful. I especially appreciate the complete breakdown of costs and the video inspection they provide. My daughter loves the pack of Goldfish each time we get an oil change :-)

Thanks Sherrianne for your great review of our services. We’ve passed your kind words on to our team. The H1 Team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our services. Also, we'll be sure your daughter keeps enjoying those special treats. All The Best ~H1 Team

- Honest-1 Auto Care Deltona
5

Very pleased with my first experience with Honest-1. I spoke to Andrew several times prior to service and he was very professional and polite. I am very grateful for the free tow service and free shuttle service to pick me up because I have no other means of transportation. Very impressed with the waiting room amenities and ambiance. Car was diagnosed and repaired the same day! Great Warranty on their services. Got a call from Crystal the next day to check on my car's performance. Above and beyond great customer service.

Wow, Vicki Lynn! It sounds like you had a good time with us. Andrew has been with us for 5 years, and his love for the automotive world shines through every time. We’ll be sure to let him know you loved working with him! Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations! All The Best, H1 Team

- Honest-1 Auto Care Deltona
5

Best staff and service! This is the only place my wife and I take our cars to get our oil change. Thank you team Deltona

We really appreciate you taking the time to leave us a review, Jerry. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you. All The Best ~H1 Team

- Honest-1 Auto Care Deltona
5

Having been coming here since they opened their doors. Excellent service. Always on time when I make an appointment. Never pushy when vehicle needs additional work done.

Hi Betsy, We're so happy to hear you had a great experience at Deltona's Honest 1 Auto Care. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The H1 Team

- Honest-1 Auto Care Deltona
2

Thank you Sherry for leaving a review. We take feedback very seriously; however, I’m afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it. Please contact us at (386) 516-0800. Thank you.

- Honest-1 Auto Care Deltona
5

Made appointment online took my sons Toyota Corolla in to have brakes checked. They did inspection of brakes and found rear should be changed. Price was fair so I had them changed. Service was great they were done in about 1 1/2 hrs. No complaints would recommend folks to use this location

Hi Jeffrey, your comments have been shared with our entire team at Honest 1 Auto Care. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. The team Honest 1 Auto Care

- Honest-1 Auto Care Deltona
Honest-1 Auto Care Deltona is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Deltona (386) 516-0800 if you have any issues in accessing any area of our website.