Deltona Auto Repair

Thank you Rafael for reaching out to Honest-1 Auto Care in Ormond Beach regarding the installation of tires you purchased from Tire Rack. We understand your frustration with our policy regarding customer-supplied parts, and we want to clarify our position. For liability reasons and to ensure the safety and quality of the work we perform, Honest-1 Auto Care adheres to a policy of only installing parts that we have sourced directly. This allows us to guarantee the quality and compatibility of the parts used and ensures that we can stand behind our workmanship. We understand your point about not stocking your specific tire size for your 2023 Tundra, and we apologize for any inconvenience this may have caused. While we may not keep all tire sizes in our immediate inventory, we do have established relationships with reputable tire suppliers and can typically order a wide range of tires, including those that are less common, with a quick turnaround time. This process allows us to ensure the correct tires are ordered for your vehicle's specifications and that they meet our quality standards. We recognize that this policy may not align with your current situation, and we regret that we are unable to accommodate your request to install the tires you purchased elsewhere. We appreciate you considering Honest-1 Auto Care and hope you can find a suitable service provider for your tire installation needs.

Wow! Thank you Jimonte so much for taking the time to share such an incredibly positive review of your experience at Honest-1 Auto Care in Deltona! We are absolutely thrilled to hear that you were extremely pleased with the service you received. It's wonderful to know that you found our staff to be honest, informative, knowledgeable, and communicative throughout the entire process. We pride ourselves on clear communication and ensuring our customers understand exactly what's going on with their vehicles. We are especially happy that you appreciated our prompt diagnosis and reasonable pricing, and that you felt we were fair and transparent without any pressure to upcharge. Earning your trust and loyalty is our highest priority, and we are truly honored that you consider yourself a lifelong customer. Thank you again for your outstanding feedback! We look forward to serving you and your vehicle for many years to come.

Thank you Carmen for such a wonderful review. We are pleased that we were able to meet your standards and that your experience was excellent. Please don't hesitate to call us if the need for our repair services should arise- Wishing You all The Best- The H1 Team !!!

Thank you Rajesh for the 5-Star Review !! We appreciate you and your business!!

Thank you for Jamie taking the time to share your feedback regarding your recent transmission service inquiry at Honest-1 Auto Care in Deltona. We appreciate you noting our pleasant staff and nice facility. We understand your concern regarding the price difference you found for your transmission. It's standard business practice in the automotive repair industry to have a markup on both parts and the labor involved in the service. This markup helps cover our operational costs, including our facility, specialized equipment, technician training, insurance, and allows us to provide ongoing service and support. Furthermore, when Honest-1 Auto Care provides and installs a part, such as a transmission, it is backed by our comprehensive warranty of 3 years or 36,000 miles, whichever comes last. This warranty provides you with peace of mind and protection against potential issues with the replacement part and our installation work. This is a significant value that comes with choosing our services and may not be offered when sourcing parts independently. While we understand you found a lower price elsewhere, it's important to consider the warranty and the assurance of quality that comes with our services and parts. We strive to provide fair and competitive pricing while ensuring high-quality workmanship and reliable parts for our customers. We regret that our pricing did not meet your expectations in this instance. We value your feedback and hope you will consider the overall value and peace of mind our warranty provides for any future automotive needs. Sincerely, The Team at Honest-1 Auto Care - Deltona

Thanks Christopher !!

Thanks Noel!!

Thank you so much for taking the time to leave us a four-star review! We truly appreciate your feedback and are glad to hear that you found our staff friendly and polite and that your service was completed earlier than estimated. We're also happy that you benefited from our complimentary extra services like the fluid and tire pressure checks. At Honest-1 Auto Care in Deltona, we are always striving for five-star experiences for every customer. We would be very grateful for the opportunity to learn what we could have done to make your experience perfect. We would love to hear more about your visit and see if there's anything we can do to further enhance your satisfaction. We invite you to reach out to our Center Manager, Terry Conklin, directly at (386) 516-0800 at your convenience to discuss this further- Wishing You all the Best, The H1 Team !!! Thank you again for your review, and we look forward to hearing from you!

Dear Linda, Thank you so much for taking the time to leave such a positive review of Honest-1 Auto Care in Deltona! We're thrilled to hear about your positive experience and that you found our facility, staff, and pricing to be to your liking. We're pleased that you enjoyed our comfortable lounge with coffee and snacks, and we're glad that our team was friendly, professional, and knowledgeable. We strive to provide a welcoming and informative environment for all of our customers. We're also delighted to hear that our pricing was very reasonable. We understand the importance of offering competitive prices without compromising on quality, and we're happy that you felt we achieved that balance. We're even more excited to welcome you back for all of your car repairs. We look forward to continuing to provide you with the excellent service and care you deserve. Thank you again for your kind words, Linda! We appreciate your business and hope to see you soon! Sincerely, The Team at Honest-1 Auto Care - Deltona

Noelle, thank you so much for taking the time to share your fantastic experience at our Honest-1 Auto Care in Deltona! We are so glad to hear that Terry Conklin and our team were able to assist you so quickly, especially with two little ones in tow and near closing time. We understand how stressful it can be when unexpected car troubles arise, especially when you're traveling with young children. We're delighted that we could get you back on the road safely and promptly. Your kind words about Terry being amazing are greatly appreciated, and we're proud of our team's commitment to helping our customers, even under pressure. Thank you again for choosing Honest-1 Auto Care in Deltona. We hope you enjoyed the rest of your journey home from the beach!