Great experience! Online booking website was very user-friendly & easy to add the online coupon for Oil Filter/Oil Change. Hours of operation make it easy to get service before/after normal working hours. Comfy interior/waiting area with flat-screen TV, seasonal decor, plentiful, clean seating & full-range snack bar, tea & coffee. There was also a sizeable play area with toys for those with small children. Check-in was immediate, no wait lines. Terry & Jen were very pleasant & professional. Terms & conditions of service were clearly explained & communicated. Post-service Terry reviewed some additional items that should be addressed & provided a quote for service. Tech also confirmed I did NOT need a brake pad/shoe replacement (quoted at around $600-$800 by another auto garage!). Total service time start to finish was just under 1 hr. Sign up for the rewards program. I saved $5 & can accrue points from every service towards future services. Honest-1 is also a listed auto provider on CarFax so services can be included in your CarFax report. Will def use again!
Wow — thank you so much Greer for taking the time to share such a thorough and thoughtful review! We’re absolutely thrilled to hear that your entire experience — from the ease of online booking to the comfort of our waiting area and the professionalism of Terry, Jen, and our tech team — left a great impression. We take pride in creating a clean, welcoming space for all our guests and making sure everything from check-in to check-out is smooth, transparent, and pressure-free. It’s especially great to hear that our honesty and clear communication helped you avoid unnecessary service — that’s exactly the kind of trust we aim to build with every visit. We’re glad you took advantage of the rewards program, too — those savings and points really do add up! Thanks again for choosing us, and we look forward to seeing you next time!
- Honest-1 Auto Care Deltona