They soldered 2 parts of car battery together. The amount of trouble that caused me with the car, along with the safety hazards it posed (car turning off on the highway, sparking due to bad connection) was enough for me to never go here again. They also charged me over 5k in repairs that, after later review, could have been done for much much cheaper at other mechanics in the area. To be fair to them, the car WAS a lemon, but for example, they charged over 400-500 dollars to purchase and replace 4 spark plugs. I had a brand new set of 4 spark plugs for the car, and offered it to them in order to save time/money. They refused and insisted it was for liability reasons that they purchase new ones. It sounds understandable, however with this being the first mechanic I had ever been to, I trusted them, not understanding that replacing spark plugs would typically cost you 100-150 dollars. They claimed that they did an alignment and balanced the wheels (again, most likely overcharged for this). a few months later, with near brand new tires at the time, my tire blew out. They had done an awful alignment job, and the car had a considerably negative camber on the back right wheel. I went through 2 tires before a mechanic had finally informed me that the previous mechanic I had taken it to - Honest1 Auto Care in Deltona - was the cause. If you do not know much about cars, they will take advantage of that. They will also take shortcuts to get a job done easier and quicker for them (it will not be easier and quicker for you though). They probably provide satisfactory work for those who are regulars/understand cars well, but you should probably call every single other mechanic in a 50 mile radius for quotes before taking your car into this place.
We’re truly sorry to hear that your experience with us didn’t meet your expectations. Your feedback is very important, and we take concerns like yours seriously. We’d really appreciate the opportunity to learn more about what happened and see how we can make things right. Please reach out to our shop manager, Terry, directly at 386-516-0800 — he would be happy to speak with you and work toward a resolution. Thank you for bringing this to our attention, and we hope to hear from you soon.
- Honest-1 Auto Care Deltona