Deltona Auto Repair

4.6 (1581)
(386) 516-5494
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:00 AM - 4:00 PM

*You will need to enter your Google account login to leave a review here

2

I made an appointment for Saturday at 9 o’clock for diagnostic as my car was making a noise. Dropped the car off. Customer service was good gentleman at the front was friendly called at 1 PM as I had not yet heard anything. They said they would call me back in five minutes as he could see the car was still sitting in the parking lot meaning it was never taken back. They called about an hour later stating what was wrong with the car, which is what my husband told them he thought was wrong which was wheel bearings for one tire. We were Quoted $825 on the phone when we got there to pick it up the estimate was over $1,000 when we inquired why the price went up we were told it was $825 on the phone they didn’t know why it went up just stated well this is the price now. How it went up over $200 in the 30 minutes it took us to pick up the car I’m not sure. Needless to say we will not be bringing our car back there for service and it has me wondering, did they actually do a diagnostic or did they only look at what my husband thought the issue was to begin with and agreed with him..

Dear Kaitlyn, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered during your recent visit. This is certainly not the level of service we aim to provide. We’re glad to hear that your initial interaction with our front desk team was positive. However, we understand how disappointing it must have been to not receive timely updates and then experience an unexpected change in the estimate provided over the phone versus in person. That’s not the transparency we strive for. We take concerns like yours seriously and would like to investigate this situation thoroughly—specifically, the delay in diagnosing your vehicle and the discrepancy in the pricing. We also want to ensure that our diagnostic process was handled properly and not simply based on assumptions. Please give us the opportunity to make this right. We invite you to contact our Center Manager, Terry, at (386) 516-0800 so we can address your concerns directly and in detail. We appreciate your feedback—it helps us improve. We hope to regain your trust. — The Honest-1 Auto Care Team

- Honest-1 Auto Care Deltona
5

Very happy with their service. Kept me informed about what they were doing. Very good service

Thank you Renate for your kind feedback! We’re glad to hear you felt informed and satisfied with our service. Keeping our customers updated is very important to us, and we appreciate your trust. We look forward to serving you again! —The Honest 1 Team

- Honest-1 Auto Care Deltona
5

This is my first visit to your shop and I was impressed with the waiting area. It's clean and very patriotic. Kyle was awesome and your entire staff was friendly and welcoming. I love your military discount and your respect to veterans. Thank you!

Hi Ed! Thank you so much for sharing your first experience with us! We’re thrilled you enjoyed our waiting area and felt welcomed by Kyle and the entire team. Honoring veterans and offering our military discount is something we take great pride in, so your recognition means a lot. We look forward to serving you again soon!

- Honest-1 Auto Care Deltona
5

Clean Store and shop, nice and professional service writers, what else could you ask for? Wife’s Van was blowing warm and we have three little ones so we needed our family vehicle fixed quickly. I dropped our Van off on Monday without an appointment and we had it back by Wednesday! Digital Inspection they send you creates transparency with the concern that you have with your vehicle and adds another layer of trust so you can make an informed decision. Thank you all who helped my family, we will definitely be back with any future needs!

Thank you so much Conner for your wonderful review! We’re glad we could help get your wife’s van back on the road quickly—especially with little ones, we know how important that is. It’s great to hear that our digital inspection process helped build trust and keep you informed every step of the way. We appreciate your kind words about our team and our shop, and we look forward to taking care of your family’s vehicle needs in the future!

- Honest-1 Auto Care Deltona
5

Love this place …. They always keep the sr ice good and tell me what wrong with the car even sends me photos of the problems with my car

Hi Justin, Thank you for the awesome review! We’re so glad to hear that you love coming to our shop. Our goal is always to keep you informed and confident in your vehicle’s care, and we're happy to hear that the service, communication, and photo updates are making a difference. We appreciate your continued trust and look forward to helping you with anything your car needs in the future! Best regards, The H1 Deltona Team

- Honest-1 Auto Care Deltona
5

I would recommend honest one over any auto care company. The shop is clean and pristine they make you feel welcome and I would trust them with any vehicle I ever had. They don’t oversell you they give you options and they work with your budget. They work with you and I appreciate that.

Thank you Sheniqua so much for your heartfelt five-star review! We’re honored to be your top choice for auto care. It means a lot to hear that you value our clean, welcoming environment and the honest approach we take with every customer. Providing clear options and working within your budget is exactly the kind of experience we strive for. We truly appreciate your trust and kind words, and we look forward to taking care of any vehicle you bring our way in the future. Warm regards, The H1 Deltona Team

- Honest-1 Auto Care Deltona
5

they are so good and i would definitely recommend them. Matt is an angle and so understanding. There so quick and accurate! Much appreciated, I hope you guys get this experience and come here for any car problems!

Thank you so much for the amazing five-star review! We’re thrilled to hear that you had such a positive experience with our team. Matt will be especially happy to know his kindness and understanding made an impact—he truly is a valued part of our crew. We pride ourselves on being quick, accurate, and compassionate, and your feedback means the world to us. We really appreciate your recommendation and look forward to helping you (and anyone you send our way!) with any future car needs. All the best, The H1 Deltona Team

- Honest-1 Auto Care Deltona
1

Terrible experience. The women working there is extremely rude. I had an apt, I was on time. They took walk ins and never communicated they were running behind. The guy I booked with knew i was bringing my children in advance. The part didn’t arrive until 15 minutes after my apt time, from there my car sat for another hour before anyone moved it. I had to inquire several times with the service team clueless it hadn’t gone back yet. There is a serious lack of communication and customer service. There is no reason I needed to be in the shop for 2 hours with children because of their lack of communication. And when you inquire you get a nasty rude lady whose says I have to wait my turn as they took more work than people and didn’t communicate they were running behind. This is not an honest shop and I’ll be happy to take my business elsewhere. In addition the week before when I was in there I witnessed the women be rude with another customer, and when the lady left and came back the other guy and her were making smart comments, seriously, what kind of business is this. Totally unprofessional.

We’re very sorry to hear about your experience. We never want a customer to feel disrespected, kept waiting without communication, or treated unprofessionally. What you’ve described is not the standard of service we expect from our team. Your feedback is being taken seriously, and we’ll be addressing it directly with our staff to ensure this does not happen again. We’d also appreciate the opportunity to speak with you personally to learn more about your visit and see how we can make this right. Please contact us at your convenience so we can continue the conversation. Thank you for bringing this to our attention.

- Honest-1 Auto Care Deltona
5

Great service

Hi Sabrina, Thank you so much for leaving us a five-star review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to our team, and we're so glad we were able to meet your expectations. We look forward to serving you again in the future! All the best, The H1 Deltona Team

- Honest-1 Auto Care Deltona
5

had an amazing experience here compared to the ormand location. very attentive and respectful and my car was ready in a day after having to replace my axle

Thank you for choosing us and sharing your experience! We’re glad to hear you felt well taken care of and that your car was ready quickly. We appreciate your trust and look forward to serving you again—anytime you need us! —The Honest-1 Team

- Honest-1 Auto Care Deltona
1...22232425262728...159
Leave Review on Website
Honest-1 Auto Care Deltona is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Deltona (386) 516-0800 if you have any issues in accessing any area of our website.