Deltona Auto Repair

I have been to this location a few times in the past and they seemed like genuinely nice people. I went in last month with a concern that I had with my Mustang GT Convertible. When I would turn the key on the ignition there was a loud clicking noise coming from under the dash. I researched the problem online and found that there is an actuator for the AC/blend door that goes bad and it's a very simple repair. I took it in and told them I already knew what the problem was with the car and asked for a quote to replace it. They said they had to look at the car first to determine if that was indeed the issue. They had it for about 2 hours and then informed me that, yes, the actuator was the problem and they would have to order it. This was on a Friday. They said they would let me know when the part was in. I asked if I needed to pay for the part up front and they told me no, they had my information and would get back with me. Tuesday rolls around and I have not heard anything from them. So I called them. I told the guy who answered the phone that I had not heard from them regarding the part. He checks around for a few minutes and comes back to the phone saying, that part is not in yet. We will call you when it does come in. This was a month ago. I never received a call, voicemail, missed call, nothing...You guys dropped the ball and I am not happy. UPDATE 8/10/18: I still have not heard from this place regarding the parts they supposedly ordered for me. The only thing that has happened is that they left a response to my review here saying that I had a subsequent visit, which I did not since they have never contacted me again. This place is obviously disorganized and bad with customer service.

Honest 1 reached out after my negative experience yesterday and made it right by fixing my issue for me today for free and quickly. I appreciate the extra effort they made to make my problem right.

THIS PLACE IS GREAT. ! Very Timely On Getting The Job Done & Correct . The Staff Was Very Professional ! THE MANAGER WAS THE BEST HE Was Attentive, Knowledgeable , & Caring About My Problem ! I Will ALWAYS BRING MY CAR BACK HERE. ! THANK YOU SO MUCH

I was greeted as soon as I came in from a lady named Maria. She was very friendly and answered all of my questions. There was fast service and they even took me to run an errand while I was waiting for my car to be done. Awesome place definitely recommending for others

I want to take a few minutes to express my gratitude for the outstanding service we have received from repairs from honest 1 autocare deltona my car is running with the new tires the shop is always clean the employees are helpful the repairs to my car outstanding will recommend

This Is A VERY Professional Company & The Employees Were Very helpful. The MANAGER WAS THE BEST HE was very Knowable & Attentive . He also Cared About My Problem . I I WILL ALWAYS COME BACK HERE & RECOMEND THIS COMPANY. !!!!!

Great place friendly and clean. Will definitely recommend.

Great service! Liked the time that was spent explaining everything. Would definitely recommend them to all my friends and family.

Remarkable work car was giving me problems brought it to honest-1 had new tires installed my oil changed fuel flushed and replaced my fuel tank and fixed my left tail light and reminded me of new wipers you def have my continuous servers and I will refer to my compatraitions.