I brought my Chevy Captiva for an oil change and a few repairs including a serpentine belt. When I got my captiva home I noticed the belt made a terrible high pitch squealing sound. I called the shop and they got me in almost immediately to check it out. At first they said they didn’t hear it and sent me on my way. Andrew the manager got back from vacation and picked up on the issue and had me come at my earliest convenience. I stopped in, unannounced, and even though he was busy he still made the time to come out and listen to the sound it was making. He heard it and asked me to bring it back the next day so he could fix the reason why it was squealing,needed a tensioner put on. He had my car fixed in less than 2 hours and it runs great and sounds great! This isn’t my first great experience with them and I’m sure it won’t be my last!
Kimberly, Thank you for the positive review. We are glad that we were able to finally hear the squeal and fix the problem. Andrew is very dedicated to making sure his customers have all their issues addressed.
- Honest-1 Auto Care Deltona