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Another great service! I love the pictures and details of my service visit they emailed to me. Friendly, fast and decent prices too! Update Feb 2026 They went from excellent to terrible in the last year. Jen gets 10 stars over and over!!!! Others who work there… BE AWARE. Personally, a clean, comfortable lobby is not worth poor service. We’ve been loyal customers for over a decade. When you find a great mechanic, you stick with them until the service model changes for the worse. Recently, we were asked to pay an hourly diagnostic fee just to confirm an emissions code we already had on another vehicle, and then again for a printout, despite advertised free scan with printout coupons. That was our first red flag. We later returned for brake service under a “free pads for life” promotion we had in writing. They tried multiple tactics to get out of their own signed agreement. After multiple calls, no one would provide pricing without an “appointment”, and once there, the agreement still wasn’t honored until Jen stepped in. Others wanted to charge full price, then discounted a little, then a little more. She is truly the heart of this place. She assisted in reading the document and cut the BS. Without her, we would have walked. Still paid more than I should have, especially compared to others. We were still trying to give our favorite shop the benefit of the doubt. Despite scheduling a shuttle in advance, communication was poor, delays were not communicated, and we were told to “come pick it up” after being shuttled home. Once again, Jen saved the day by personally picking us up after her work hours due to others lack of service and communication. The email notifications you once received explaining everything with pictures is now not customer friendly for those that don’t understand automotive terms, good luck. This shop used to treat customers like family. Now it feels driven by greed, poor communication, and upselling. We recommend servicing your vehicle elsewhere but absolutely stop by and give Jen some appreciation. She deserves it 💯
Amie, Thank you for coming in and allowing us to service your Ford Flex. The new digital inspection that you received is a new feature and it is great to hear positive things about it. We want to provide as much info as we can to our customers about their cars and this is one new way to do it. We look forward to seeing you again. All the best, H1 Team
I’ve used Honest1 on Howland in Deltona for the last year or so, and continue to be very happy with the service there. This latest go around was a doozy of repairs needed. Andrew T. was extremely helpful and explained what was needed and why with a sensativiry to the costs involved and my budget. I will say that the overall prices at Honest1 may be higher than other shops in the area I’ve used, but their customer service level is unmatched. The email diagnostic report with pictures is so helpful and reassuring that the repairs are actually needed or could maybe wait a bit. It’s so great not to feel pressured into a repair and have a honest conversation about actual needs.
Troy, We really appreciate you being with us during our first year of operation. Thank you! The new digital inspection system you mentioned was adpoted to give our customers more information about their cars. During every visit, it provides all recalls issued, the OEM maintenance recommendations and then pictures and videos of our inspection. It is a permanent record you can keep so for issues that are not urgent, like an small leak, you can see if it is getting worse over time. We really appreciate you supporting us and thank you again. All the best, H1 Team
This was my fourth or fifth time back. I don't go anywhere else anymore. Everything I came in for was done correctly using the proper products for my car. Everything they did was reasonably priced and priced correctly. I was very pleased with the results. When I asked questions about future service I wanted done, I received a written estimate and Andrew answered any questions I had. Each time I leave here, I always feel better than when I arrived. That's saying something when I'm talking about an auto repair and maintenance store.
First, thank you for visiting with us. We know going to a new place, especially an auto care center, can be a trying occurrence. As you pointed out, our job is to inspect our customer's autos and provide guidance on how to keep the car running well. We show, explain but never do any high pressure selling. That is just not us. We are so happy that you left with a smile and your review definitely gave Andrew and team a smile as well. Thanks!! Have a joyous holiday season. H1 Team
Andrew, Ira and the whole staff took great care of me and my car. Came in and they fixed my car right up in a timely manner. Great place.
Alyssa, We appreciate you picking Honest-1 as your car care center. AND thank you for the kind review. We look forward to seeing your Pacifica again for it's next oil change. Have a fantastic holiday season. H1 Team
Came in with father in law. Was treated very well everyone was friendly and professional. Kudos to Vanessa E. Who was very good and an asset to your company . Thanks again Vanessa.
It was great to see you both. Vanessa has been a great addition to our front staff and was very happy that she met all of your expectations. We are here to provide fantastic customer service so it nice to see our customer report back on how we did. Thank you for coming in and we look forward to seeing you again. All the best, H1 Team
Friendly staff and great customer service.. I would recommend them for all your automotive needs 🤗
Pamela, We appreciate you trusting us with your new Dodge Journey. It is a very nice vehicle. And thank you for the kind review. We promise we will work with you to keep your new auto going strong for a LONG time. Have a great holiday season. All the best, H1 Team
Great job really honest and great prices.
Lenny, Thank you for visiting with us and glad we met your expectations. We want to provide the very best services possible, best warranty and best value of any shop. We look forward to seeing you again. All the best, H1 Team
I visited Honest -1 care of Deltona for an oil change and I would say the prices are very reasonable! My car was finished very quickly. Vanessa assisted me and she was very polite . Overall great experience!
Everyone was courteous and took time to make sure everything was right. Very clean and comfortable facility.
Suzanne, Thank you for visiting with us and for the nice review. We promise to have the cleanest facility (including restrooms) of any public place in town. Not just auto care shops. It is important to us that our customers feel comfortable in our shop. Nothing worse than being stuck in a cramped, dirty lobby. UGH. Thank you again for visiting with us. Have a Joyous Holiday Season. From the entire H1 Team
Andrew T. helped me with my car in a fast and timely manner. Called me to update and notify me on what was really wrong with me car. I am very pleased I took my car to Honest 1. I will continue to take my car back there for any needs!
Heather, We really appreciate you visiting us and very happy that we met your needs and expectations. We always make sure our customers are the deciders on what is done. We will offer advice and with our new digital system provide pictures of what we find but our customers know best on their future plans are for the vehicle. We definitely look forward to seeing you again. All the best, H1 Team