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very pleasant experience.certainly will continue to use as my auto needs require.
Mitchell, Thanks for taking time to write us a review. We will always be here to help out with any auto care need you may have. All the best, H1 Team
Over charged us for work my wife asked them about it the lady laughed n refunded $200 the first n last time I went there
We sorry for any concerns over pricing or what work was performed. We place an emphasis on going over all possible costs with our customers and what services are being done. We obviously did not explain things well to you. We would welcome the opportunity to go over the costs and work done again. Have a great week. H1 Team
Sandy, We wanted to reach out to you about your review but we do not show you as a customer. We see you made several reviews across the state during a one week period. Are we the repair shop you visited? We would definitely like to talk and do what ever we can to make your experiences right. Please email or give us a call. We wish you the best, H1 Team
Had a great experience. Very nice atmosphere and friendly gentlemen at the counter. The service was fast and they even left a Thank You note with a snack in my truck. Also, the establishment is very clean and beautiful.
Carlana, thank you for the review and for visiting with us. Our goal is provide a welcoming environment. We know our customers have many choices of car care centers and we know we have to earn our customers loyalty every time. We look forward to seeing you again. All the best. H1 Team
A bit pricey
Danny, We appreciate you visiting with us and taking time to write a review. Our goal is to bring the best value to our patrons. We offer a 3year/36K warranty on all repairs. NO proration. That is twice as long as most centers. We also have free shuttle services and loaner cars. We promise to beat the dealers price every time and will be competitive with any independent chain. We look forward to earn your business every time you visit with us. All the best, H1 Team
We really appreciate you allowing us to service your truck. We strive to be different than an ordinary auto care shop. Thanks for noticing. All the best, H1 Team
We appreciate your review. We look forward to servicing you in the future. All the best, H1 Team
It started with my brakes crunching and grinding as I was going down the road. Luckily I lived nearby and was able to drop my car off after they closed and they called me back as soon as they opened the next day to let me know they were looking the vehicle over. They sent me texts with the reports of what they found along with photos of the wear on the discs. I authorized the work and they were able to get the fixes in the same day! They always do a good job here, are helpful and always lookout for us when we bring our vehicles in. That’s why me and my family will keep coming back to Honest-1!
William, we really appreciate your continued patronage. We have a great team of associates who want to go the extra mile every time. Glad that it shows. Thanks again and we look forward to seeing you in the future. H1 Team
My first time there. I was very impressed. Spacious waiting room with very nice amenities. Best of all, they completed the list I asked to be done with no high pressure additional sales pitch for extra items. Andrew did mention that my wiper blades were worn and might need replacement soon and he was absolutely correct. They were on my list to replace but I forgot to mention it because I left my written list at home and the wipers slipped my mind. I was very glad they were paying attention. Everything they did was reasonably priced and I was very pleased with the results.
Virginia, Thank you for "trying" us out and we are very happy that we met your expectations. We really pride ourselves on providing 5-star service to our customers and making sure our facilities and our associates are top notch. It makes us feel good when it is noticed, so thank you from the entire H1 Team. Have a joyous holiday season. All the best, H1 Team
Great customer service my problem was solved and fixed better than any dealer I’ve gone to .I would definitely recommend Honest 1
Charles, We have some excellent techs so thank you for allowing them to work on your auto. They take great pride in getting all of our customers auto's working well. We look forward to seeing you again. All the best, H1 Team