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I was hesitant to take my brand new car to anyone other then the dealership; when I realized that one time I went to the hyundai techs for an oil change... They forgot to put my air filter back and added wayyyy too much oil?!... I needed to find a different set of mechanics... Went to this brand new place off Howland; Super-fast, Super-Friendly, Very professional; It gets better though; even had a shuttle service take me home and pick me up while it got done... free DIY vacuum center too... Would recommend them to anyone; my car appreciates it; see you in 10kmi guys!
Patrick, we really appreciate you visiting our shop. We have a great team here and as you noted, we do have several amenities and services other shops don't have. We look forward to seeing you again.
Craig excelled in customer service, work was good, and got a free cookie.
Sam, Thanks for the excellent review. We always have food of one type or another in our shop, so glad you came on cookie day. :) We look forward to seeing you again. All the Best, H1 Team
Good Service / Fair Pricing. The next time we need care service we'll be back.
We are soooo happy you had a good experience with us. We look forward to seeing you again. All the best, H1 Team.
Thank you for the great service! The staff is so friendly and professional. Adam took time to evaluate my brake light problems and then explain it to me. I will be back!
Shirley, We love to explain and hopefully show the work we do. We want our customers to be as knowledgeable as they would like to be about their cars. So we are especially glad you thought the explanation useful. We look forward to seeing you again. All the best, H1 Team.
Craig DiLeo was great and so was the service. Very nice facility that takes care of you and makes you feel at home. Could have done a couple of things I didn't need but told me didn't make sense. Lived up to name!!! My new go to place for the cars
I paid $82.50 for a dye test to determine where my oil leak was on my vehicle. They were unable to verify where it was leaking with any amount of certainty, but had no issue keeping my $82.50. I received an estimate for over $1300 to change a timing chain cover gasket and was told it would probably still leak after that repair. My argument is that if you can't determine my cars problem with any certainty, how do you justify taking my money. While at the facility I watched one of the mechanics scream back and forth with the store manager (owner?), both using foul language and watched the mechanic being fired. The facility itself looks new and clean, however, my trust was lost along with my $82.50...... I'm sure they will justify their actions in rebuttal, another sign to me they are not as honest as they want you to believe. Refunding an unsatisfied customers money would be the best trust builder. They spent less than 10 minutes any where near my car and made $82.50..... I'd gladly accept a refund if offered, I will not be returning to this facility. I've read your reply, it's DIShonest, you had no idea where the oil ,eared from.......are you offering a refund or showing face on the reviews ????
Tom, We have reached out to discuss your concerns. The fee was to degrease your engine and to put a dye into the oil to determine where the oil leaks are at. After you drove it and brought it back, with a black light we saw the location of the oil leaks. We found one larger leak and others that were smaller. We did not want to misguide you in correcting the larger leak would be the total solution. We apologize for any misunderstaning. Please give us a call so we can help resolve your concerns. All the best, H1 Team
Very good service A+++ - Fast, Friendly, Reliable, and Fair prices
We really appreciate the review and more importantly knowing you were satisfied with our service. That means a lot to us. We look forward to seeing you again. All the Best, H1 Team
Great service and friendly,everyone was polite and professional,service was done quickly, waiting area very clean. Good experience
Paul, thank you for taking time to give us a review. We are very happy to have such a professional team working at Honest-1. AND all are from Deltona so they know they will be seeing their customers outside of work. Just added incentive to do well. We look forward to seeing you again. All the best, H1 Team
Katie, Thank you for the 5 star review. We will definitely provide you excellent service every time you visit us. We look forward to seeing you again. All the best, H1 Team
Elisa, Thank you for the 5 star review. We look forward to seeing you again. All the best, H1 Team