Deltona Auto Repair

4.6 (1604)
(386) 516-5494
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:00 AM - 4:00 PM

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5

GREAT EXPERIENCE! BEING A FEMALE NEEDING CAR MAINTENANCE, I WAS SCEPTICAL! BUT THE NAME SAID "HONEST-1" SO I PRAYED ABOUT IT AND WENT! I 'FELT' COMFORTABLE SIMPLY WALKING INTO THE PLACE! AND THEN ANDREW HAPPENED!!! HIS SOFT DEMEANOR SEALED THE DEAL FOR ME! I KNEW I WAS IN THE RIGHT PLACE! I ASKED A TON OF QUESTIONS BECAUSE I KNOW NOTHING ABOUT CARS 😒 ANDREW ANSWERED MY QUESTIONS WITHOUT MAKING ME FEEL FOOLISH OR SRUPID! THIS IS THE HOSPITAL FOR MY MERCEDES BENZ!!! THANK YOU ANDREW AND THE HONEST-1 FAMILY!!! MY CAR IS RUNNING GREAT!

Tamara, We appreciate you coming in and we are very happy we could answer your questions. Even more so, we are happy that you asked questions. Part of our job is to provide information about the health of each person's auto. You allowed us to do exactly that. In case you did not know, we are Ask Patty certified which is an all female organization that reviews/tests and then if all is well, certifies a company to be female friendly. Our shop is one of the few in the area who passed. Again, thank you for coming in and we look forward to seeing you in the future. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

I was very satisfied with Honest-1 Auto Care in Deltona, they treated me honestly just like their name says, courteously and professionally I will go there again when I need them.

Rosa, We really appreciate you visiting with us. We are very happy we met your needs/expectations. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Deltona
1

My husband typically takes the car and never has a problem. He is always in and out. I go there today and am met with the rudest man ever. Keep in mind there no one in the waiting area and barely any cars in the parking lot or being worked on. I told him i needed an oil change. I am then told they are having problems in the office and if i can come back later. I asked what later meant. He starts developing an attitude and keeps repeating later. So i keep asking for more specifics on later. He then says i am attacking him and that i can schedule an appointment for later that week. At that point i finally got an attitude back because i was being treated awful in front of my kids. Having a sexist man like that at the front is not smart. I will personally never go back there.

Cyndi, We apologize for the problems you encountered. Our front desk people get great accolades from the majority of our customers so not sure what happened. We have talked to the entire staff about your visit and from the entire staff we are sorry. We would love a chance to show you how good they really are. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

Fast service and Quality work. Vanessa was very helpful and pleasant. The waiting room is so much better then other shops.

William, Thanks for the review and we do take pride in having a facility that is inviting, clean and people are able to be productive while waiting. (Free wifi, Ipads available, etc). If you ever not want to wait, we do offer a free courtesy ride back home or to work. Thanks again for visiting with us. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

Ira and his team are amazing and always go above and beyond. Vanessa & Jessica have great customer service and great attitudes!! I trust these people & company with my car you should to!!

Cari, I passed along the accolades to Vanessa and Jessica. Both do a great job for us and for our customers. We feel very fortunate to have them at Honest-1 and working with our customers. Thanks for visiting with us and I know both are looking forward to working with you again. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

The employees were super nice!! I called to make sure they had time to help me and they said no problem. Dropped my car off and left. I recieved a call about additional services needed but I wasn't pressured into purchasing the service. Will be back!!

Meike, Thank you for the review and for visiting with us. We promise we will always let you know the health of your car but as you said, we are here to inform and not to pressure to sell. The decision on what to do always rests with our customers. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

Talked to me like a person and not a bank account. Vanessa quickly helped me while finding the best option of going about the maintenance needed the van. (Came in thinking I needed brakes and rotors on top of oil change and mileage maintenance, turned out they were fine!) Very modern clean waiting area with coffee, soda, water and snacks. Had a television that played clips from late night shows, news and regular television. Also had a small area for the kids. Bathrooms were very clean and modern. Place smelled amazing. Overall a very positive experience. I would recommend highly.

Ashley, Thanks for coming in and allowing us to service your car. We want to provide a comfortable and pleasant environment for our customers and it sounds like we succeeded. You made our day letting us know. We also have a top notch team of techs who will provide a sound assessment of your car. Glad that we found your brakes were okay and did not need any work. We are truly here to service our customers and to provide them a reliable and honest place for car work to be done. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Deltona
5

Melvin, Thanks for the 5 star review. We will make sure you get a 5-star experience every time. We look forward to seeing you in the future. H1 Team

- Honest-1 Auto Care Deltona
5

Great service @Honest one and the friendly receptionist there *Vanessa* is always there to help!

Christian, Thanks for visiting with us and allowing us to service your auto. We have a couple of excellent service advisors that are there to make sure our customers concerns are taken care of and to answer any questions that they might have. So glad that Vanessa was able to help you. Have a great day, H1 Team

- Honest-1 Auto Care Deltona
1

Garbage! Was quoted 29.99 for a pressure test on my cooling system and then charged me 59.99 in person no sweat I have an Audi so the higher price is usually no big surprise. What surprised me is that they tried to charge me more than my dealer does to simply replace 2 radiator hoses. Almost twice as much for the parts and way too much for the labor. They got one shot at my business and let me down. Do not use these dishonest jokes.

Jesse, we apologize that your experience with us did not go well. We are typically cheaper by 20% or more than any dealer pricing. We will reach out to you to see what happened. All the best, H1 Team

- Honest-1 Auto Care Deltona
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