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My car was towed There for a system reset because I’d purchased a new battery, and with a foreign car the battery need to be installed by a professional. Unfortunately, they found that the fuse box, some how blew and needed to be replaced. Very costly, after having to purchase a $250 battery. Thank God for their financial options, I was able to get my car repaired. Frank kept me informed, and after 3 days I have her back.
Stephanie, we appreciate you visiting with us and even more that we met your service needs. Thanks for the review and we look forward to seeing you again. All the best, H1 Team
Thanks for the review and we look forward to seeing you again. All the best, H1 Team
I received a very nice phone call from Andrew Concerned with my experience with his company he explained why the over charge occurred they credited my account fairly and apologized for the inconvenience. Very pleased with the outcome
Jim, we appreciate you working with Andrew. Everyone here at Honest 1 Auto Care strive to keep a happy customer ratio. Again, we apologize to you and are looking forward to working with you again in the future. H1 Team
They replaced serpentine belt and tensioner. price much too high
Calvin, we're sorry to hear you feel our pricing wasn't fair. We strive to provide transparent and competitive rates within the industry. If you have any further concerns, please reach out to us at (386) 516-0800 or [email protected]. -Honest-1 Team
No way will ever use this business. All I wanted was a helping hand and I felt like I was being took. They couldn't figure it out and they wanted to pull what little bit of money out of my pocket. Tire kingdom told me what's wrong in 10 min. Problem solved and I'm driving. I shoulda went there in DeLand. They are the best
Ben, we're disappointed to hear about your experience and understand your frustration. We strive to provide transparent and fair services to all customers. If there's anything specific we can address from your visit, please reach out to us directly at (386) 516-0800 or [email protected]. Your satisfaction matters to us. -Honest-1 Team
Honest-1 Auto Care did a great job of fixing my truck I will use them again when I need service done to our vehicles
Robert, we appreciate you visiting with us and even more that we met your service needs. Thanks for the review and we look forward to seeing you again. All the best, H1 Team
Took my car to them and they said it was misfiring. Charged me 800 to change the spark plugs and 1 coil. Less then a month later it's misfiring again.
Chad, we are sorry to hear about your recent experience with us. Please call us at (386) 516-0800 so we can discuss what happened and try to find a solution. We value your feedback and want to make things right. -Honest-1 Team
I absolutely love the Customer Service provided at Honest-1. I have taken my car there at least 3 times now and everytime I go I'm a satisfied customer. I feel like part of the family. They know me by first name and I know a few of them by first names (Frank, AJ, Andrew and Jenn) as well. I always recommend others to go there. They are truly amazing and their rewards program is also a plus. Thank you everyone at Homest-1 for all you do and your commitment to customer service. Greatly appreciated!!!!
Thank you Jannette for a positive review. We look forward to seeing you again. All the best ~H1 Team